Privacy Policy

This Privacy Policy is formulated in accordance with the EU General Data Protection Regulation (EU 2016/679, or GDPR) and applies to all EU users who access this website and use our services. COZYLAY LOUNGEWEAR TRADING LTD strictly abides by EU data protection laws and regulations, respects and protects the privacy and data security of every user. This policy clearly explains all our rules regarding the collection, use, storage, and protection of personal data.

We only collect legally necessary data that users voluntarily provide. We will not collect sensitive personal information without authorization. The types of data collected include:

• Basic Contact Information: Name, email address, phone number, shipping address
• Transaction-Related Data: Order records, product selection preferences, payment verification information
• Website Browsing Data: Cookies, device access records, web browsing history

We promise to use personal data only for legal and compliant business purposes and will never misuse user data:

• Handling user inquiries, order fulfillment, logistics verification, and after-sales service
• Optimizing homewear, sleepwear products and website service experience
• Pushing new product and event information with user permission
• Fulfilling legal and regulatory data retention obligations

• Storage Period: Only retain data for necessary business and legal periods
• Security: Encrypted transmission, firewall, access control to prevent data leakage
• Cross-border Transfer: Comply with GDPR strictly if transferring data outside the EU

In accordance with the GDPR, EU users enjoy the following legal rights:

• Right to Know, Access, Modify, Delete personal data
• Right to Withdraw Consent at any time
• Right to complain to local EU data regulatory authorities

We will not sell or resell user personal data to unrelated third parties. Only share minimum essential data with logistics, payment, and compliance service providers. All partners have signed confidentiality agreements and comply with EU privacy regulations.

This website uses cookies to optimize browsing experience, record preferences, optimize loading speed, and track traffic. Users can refuse or clear cookies via browser settings. Disabling cookies will not affect basic website browsing.

We reserve the right to update this policy. Revised versions will be published on cozylay.com and take effect immediately upon publication.

For data query, modification, deletion, please contact our official email.